Registration terms & conditions
Cancellations received in writing at the Conference Office by 15 March 2018 will be accepted and all fees refunded less an administrative fee of AUD $100. Cancellations received after this date cannot be accepted and will not be refunded.
Transfer of registration
Transfer of your registration to another person is acceptable. The full name and details of the person that will replace you must be advised in writing to the Conference Office prior to the Conference.
No refunds will be made for non-attendance at the Conference.
To qualify for early bird registration, registration fees must be received by 14 February 2018. Registration fees are based on date of payment receipt, not the date of receipt of registration form.
Rooms are being held by the Conference Organisers on behalf of the delegates until Friday 16 March 2018. After this date, bookings must be made directly with the hotel.
To secure a hotel accommodation booking, the hotels require credit card details, which must accompany the registration form. Regardless of method of payment for Conference, you must provide credit card details which will be forwarded to the hotel at 30 days prior to the Conference. The Conference Organisers will forward your contact details, reservation and credit card details to the hotels and they will charge the full amount 30 days prior to the Conference start.
The rates per room per night are inclusive of goods and services tax (GST), which is charged by the hotel on checkout. The hotels may charge you a surcharge for credit card transaction fees.
The hotel may charge one night deposit at 30 days prior to the Conference start or at check in. Delegates must settle the balance of their account and any incidentals upon check out. The deposit for the first night is non-refundable if the reservation is cancelled on or after Thursday 15th March 2018, or if you do not arrive on the date specified in your booking.
The credit card details will also be used to pay for all room nights if you cancel within 15 days of your arrival date or do not show up.
A one night deposit will be deducted from the credit card provided if the reservation is cancelled on or after Thursday 15th March 2018.
Please Note: 15 – 0 days prior to your arrival date, all nights/rooms cancelled will incur a 100% cancellation fee. This includes any reductions to total nights booked.
No shows will be charged at the full accommodation rate for the duration of the booking. That is, all nights for all rooms booked will be charged directly by the hotel to the credit card provided at the full accommodation rate.
Most hotels allow you to check in from 2pm. If you wish to check in earlier, additional charges will apply. If you will be arriving after 6pm, please notify the Conference Organiser at firstname.lastname@example.org. Failure to advise late arrival may result in your room being released.
Change of booking
Prior to Friday 16 March 2018, changes to bookings must be forwarded in writing to the Conference Office email@example.com. After this date all changes must be directed to the hotel.